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Singapore

National Productivity Board

The National Productivity Board (NPB) was established in 1972 to improve productivity in all sectors of the economy. Increasing individual and company productivity at all levels was a government priority, given Singapore's full employment picture and relatively high wages. Greater worker productivity than the country's neighbors and competitors was viewed by the government as a necessity as well as one of Singapore's major advantages.

The National Productivity Board followed a "total productivity" approach, which emphasized productivity measurement, product quality, a flexible wage system, worker training, and assistance to small- and medium-sized enterprises. In order to promote productivity in both the public and private sectors, the board used mass media publicity, seminars, conventions, and publications to remind Singaporeans that productivity must be a permanent pillar of the economy. The board sponsored a productivity campaign each year with such slogans as the one for 1988, "Train Up--Be the Best You Can Be."

The National Productivity Board offered management guidance services to small- and medium-sized enterprises to assist them in improving their productivity and efficiency, as well as referring companies to private management consultancy services available in Singapore. Beginning in the early 1980s, the board also spearheaded campaigns to introduce productivity management techniques used extensively by Japanese business and industry, such as quality control circles.

Data as of December 1989